Our services operate on a flexible, month-to-month subscription basis. Clients are free to cancel their subscriptions at any time, but certain terms apply:
1. Cancellation Notice: Cancellations require a 30-day notice. You must notify us via email at [email protected] if you intend to cancel your subscription. Any services rendered within this 30-day period will be billed accordingly.
2. Next Billing Cycle: If you cancel after the start of a billing cycle, your subscription will remain active for the remainder of that period, and you will not be billed for the following month. No refunds will be provided for the current billing cycle once services have been initiated.
Refund Policy for Subscription Services
We offer a fair refund policy, but please note that we do not issue refunds for services that have already been provided within the current billing period.
1. Non-Refundable Services: Lead generation services that have been fulfilled during the current billing cycle are non-refundable. Since we provide real-time delivery of leads, refunds will not be issued for completed campaigns.
2. Refund Requests: If you believe that the service delivered did not meet the agreed-upon expectations or was not provided in full, please contact our support team at [email protected] to request a review. Requests must be submitted within 30 days of the original purchase date. Each request will be reviewed on a case-by-case basis.
How to Cancel or Request a Refund
1. To Cancel: Email us at [email protected] with the subject line "Subscription Cancellation." Include your account details and the desired cancellation date (in accordance with the 30-day notice policy).
2. Refund Request: Email [email protected] with your order details, reason for the refund, and any supporting information. Our team will review your request within 5-7 business days and notify you of our decision.
For further questions or concerns about our refund or cancellation policies, please reach out to us at: [email protected]